by John Lloyd | Mar 27, 2020 | Uncategorized
“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh Acquiring new customers is far more expensive and time-consuming than selling to current clients. There is research why customers choose to leave a...
by John Lloyd | Mar 20, 2020 | Uncategorized
Businesses have found over the past nine weeks during the pandemic, that many of their customers have disappeared. Many still exist, but they have been putting buying decisions on hold. Those customers that have tried to remain operational are turning to experts and...
