In today’s fast-changing and competitive environment, excellent customer service is essential for success. The strategies for keeping customers for life can be refined down to some necessary simple steps that any business owner can use. If you want to get...
1. Choose your attitude at the start of the day. Consciously choose the attitude you take to work each day. A positive, enthusiastic, and can-do attitude can move mountains – regardless of how you feel inside. 2. Focus on opportunities. Realise that you are...
1. When you’re feeling isolated There are times when leading others is one of the loneliest jobs in the world; however, when you’re beginning to feel like it’s you against the world, you’re on the brink of some wrong moves. So be mindful when this occurs. 2. When you...
1. Today’s leaders must offer “burden relief” to their team members. Remove obstacles, eliminate barriers, and allow your team members to apply their creativity and talents to their core work. 2. Make it easier to do business with your company. Try and simplify...
“Nothing happens until somebody sells something.” – Arthur H. Motley The 4th quarter has just started, and sales pressures are mounting. As a long time business growth consultant and trainer of salespeople and sales managers, I frequently see the most...
