“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen R. Covey
Your job probably has you facing daunting challenges. Your problems could be failing to meet sales targets, unhappy clients, over-worked employees, remote employees not working effectively, rising costs, falling quality, late shipments, broken products, broken promises, aggressive competitors, shrinking margins and inflation.
Now for the upside! Inside most business problems is a solution trying to escape.
Sometimes though, we’re usually making too much noise to our own – selling, pitching, proposing, talking, talking and talking.
Talk less and listen more! Your clients, vendors, distributors, contractors, staff and even your competitors (study their website, newsletters and content posts) are trying to tell you the answers. Pay attention!
Listen twice as much as you talk, and you’ll learn twice as much and solve twice as many problems.