You can get anything you want out of life if you see that enough other people get what they want.
Procrastination is a terrible thing. It is a destructive habit that can hold you and your dreams hostage forever. Procrastination is the silent killer of purpose, intelligence, energy, and achievement. It is a thief of our time, and it is a thief of our lives. It happens to people for several reasons – fear of failure, fear of success, and fear of the unknown or change.
Listening is one of the most valuable skills a person can develop. And all it requires from you is to be attentive and curious. Listening is the most important of all abilities for fruitful conversation and rapport.
Most people are intimidated by a commitment as huge as 10 000 hours. It is a huge undertaking, but the potential rewards are enormous. But here’s the thing, regardless of what you decide to do, the 10 000 hours are going to pass.
Inside most business problems is a solution trying to escape.
Risk reversal is creatively demonstrating that you can eliminate the risk in the mind of the client. This is a brilliant differentiator, and it can set you apart from your competitors. It positions you in the minds of clients as the obvious person to do business with. As a result, your clients feel that they cannot lose.
A good question is the single most effective thing you can do with a customer. A well-phrased, appropriately-timed question is your most powerful sales tool. Period! When you use a good question or a series of good questions, you penetrate your prospect's mind and...
Fact! The best years of your life are between 50 and 80! It’s never too late. Older dogs can learn new tricks.
Customer service is more than just smile training. It’s about treating people the way they want to be treated. It’s about giving the client what they want when they want it and how they want it.