Blog - Smart Thinking For Crazy Times

Imagine if you could increase the chances of someone saying yes to you by over thirty percent by simply changing one word in your request? That word is 'because'. 'Because' it is an influential word. 'Because' is persuasive because it's a trigger. When people use the...

For many people, the mere fact that the transaction they are about to undertake is named 'negotiation' causes them to feel uncomfortable. It creates stress, but negotiation isn't just a business concept for managers and salespeople. In essence, negotiation skills can...

Fewer meetings, fewer resources, fewer people, fewer constraints, and smaller budgets. The biggest advantage that a small business has, is the immediate and direct contact between owner and client. And vice versa. Small business does not have big company constraints...

I received the following email comment from a lawyer who subscribes to my newsletter: “I did not go to law school to be a salesman”.  There aren’t many doctors, lawyers, dentists, financial advisors, consultants, or any professional service providers who said to...

Krulak’s famous Law of Leadership states that the future of an organisation is in the hands of the privates in the field, not the generals back home. Charles Chandler Krulak is a retired United States Marine Corps officer who served as the 31st Commandant of the...

“The will to win, the desire to succeed, the urge to reach your full potential, these are the keys that will unlock the door to personal excellence.” - Confucius The five core elements of excellence are: Passion Competency Flexibility Communication Ownership We must...

“One kind word can warm three winter months.” -Japanese Proverb There are no nicer or more powerful phrases in the English language to use than the following: Thank you I am proud of you I appreciate you, or I appreciate your efforts These magical words not only make...

“We have two ears and one tongue so that we would listen more and talk less." - Diogenes As I work with business professionals, some are surprised when I say that listening is one of the most underrated yet essential skills for salespeople, managers, and leaders to...

“It's only when we truly know and understand that we have a limited time on earth and that we have no way of knowing when our time is up - that we will begin to live each day to the fullest as if it was the only one we had.” - Elisabeth Kubler-Ross Allow me to share...